Food and Beverage Basic Training
Welcome to City Experiences Food and Beverage Training Course.
In this course you will learn the essential information about the company and your job. Please go through all Lessons, which include Videos and other helpful resources. There will be an assessment (quiz) for each Lesson. Please complete all Videos and Assessments, and review all other resources as time allows. These resources will also be provided in your training packet.
Please enjoy, and as always, let us know if there are any questions!
- Lectures 10
- Quizzes 10
- Skill level All levels
- Language English
- Students 12
- Certificate Yes
- Assessments Yes
Learning the Ropes - Crew Orientation
The objective of this lesson is to familiarize you with our people, organization and its policies and procedures so that you will feel comfortable navigating in your new role.
Table Set Up
You will gain an understanding of how to prepare the Guest’s table for a variety of events.
In this lesson, you will gain an understanding of what to say to guests and when to say it to guide the guest though the event.
In this lesson, we will walk through the steps of service for tableside guest service.
The objective of this lesson is to give you the skills and knowledge required to provide efficient and effective beverages service.
POS - Payment
You will gain the skills necessary to use the Point Of Sale (POS) system and make payment transactions.
This lesson's goal is to provide Guest experiences that delight guests so that they want to return and refer others to experience our Company.
Basic Food Safety
Food Safety is a top priority in hospitality. You will become familiar with what is required to provide safe food production and service.
Final Proficiency Exam
This is the final examination for all Servers/Stewards. Do not take this test until your shadow shifts are complete.